The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes! We always love making new pieces, please send us a direct message for more info on how to place your own custom order.
Please note custom orders are not refundable since they are specifically made for you unless it is a defect with the item when it arrives. In that case we will make it for you again.
We have a simple procedure for customized order, the steps are as below
A) Start a conversation with us and send us the message asking for customized jewelry. You will get a reply within a few hours, as soon as one of our team member have your message.
B) Please send us the design you would like us to make it for you, or discuss the idea with us we can also design it for you.
C) We make jewelry using, Moissanite or Sapphire or any other.
Jewelry caring is a very important part once you use them on a regular basis.
We advise you to do the following things to keep them lasts forever
A. Please do not wear the ring at the time of workout to avoid accidental damage, while using hairspray and perfume.
B. Keep your ring away from chemicals.
C. Do not get your ring in contact with Nail polish remover
Use a soft brush to clean the stones, scrubbing gently with warm, mild soapy water to get rid of any dirt accumulation. Rinse the stones well in warm water, since soap scum can build up easily, and then pat it dry with a soft, clean cloth. Don't ever use tissues to wash or dry jewelry.
Quality problem full refund. Please contact me within 1 days after receiving the package. I do not carry stock and make every ring by hand per order, if you cancel the order or return the item unrelated to the quality problem, it will be a great loss for me, so handcraft cost and shipping fee (20% of the total price for each ring) will be cut from the original payment, I’ll refund the remaining payment to you once I receive the ring. The buyer pays the return shipping. Custom items are not allowed to be returned. Hope you can understand.
✎ If you purchase from the listed items, Jewelry will ship it within 10 working days.
✎ If you’re ordering a customized design, it may take longer time and for that, you need to contact me.
✎ If you’re ordering for a specific occasion contact me before placing an order, so I can give you a better commitment.